A team composed by a development technician, a security technician and a project manager was allocated to analyze the customer´s project. Several meetings were done with the many project integrants. A document containing the conclusions was written and given to the central office of the company.
I have work in this initiative from 2003/06 to 2003/10.
I helped in internal activities of the department:
Portal:
Each integrant of the development support center helped the portal development by implementing the required portlets. A portal server product was installed in a server and the developed applications were installed in this server.
Informative from the department:
Each integrant of the department helped writing articles for the news letter. Every month a member of the department collected the quality of service numbers, added the articles and delivered the news letter to all the members of the software factory.