General problems
A multi-national company specialized in the telecommunication field required an improvement in their control over the availability and other characteristics of their several communication network.
It was identified that the company required a new system that could collected the several information generated by gateways and other telecommunication equipments and that could generated information from both technical and management stand points. These information should cover all status from each of their various types of networks.
It would be necessary that the new application could monitor the network traffic and that it could generate comparative information with the available bandwidths and redundancies. It should be taken into account the preventive maintenances. It should be generated management reports of their networks use and the accomplishments of contracted service level agreements.
